User Showcase: Exploring Microsoft Social Engagement Bob Hogan – Bennett Adelson
Join Bob as he walks us through Microsoft Social Engagement. In a socially connected world, engagement with customers can happen anywhere, anytime, and it is key to growing your business. Microsoft Social Engagement puts powerful social tools in the hands of your sales, marketing, and service teams—helping them to gain insight into how people feel about your business and to proactively connect on social media with customers, fans, and critics.
Technical Academy: Complex FetchXML Views and Reports Bob Wittig – Bennett Adelson
Outer joins frustrating? Can’t get them in a view? Come see how to use advanced FetchXML techniques to generate complex views and reports. Bob will also show some report grouping and aggregation with FetchXML.