Running the Business of Information Technology The business of supporting the information needs of an enterprise takes great care and discipline to do at a high service level. Running the Business of Information Technology means having robust and proven best practices in a wide breadth of management, financial, and technical areas geared towards operating a high performance team of technology professionals. Organizations work with Bennett Adelson to build internal competency in these critical and strategic areas of their business. Team Development Enterprises have a mix of various project types ranging from highly complex to the most simple. Having the correct mix of advanced, senior, and junior level personnel across a variety of disciplines is a key driver to providing business users an ample level of quality service at acceptable cost. Bennett Adelson partners with clients to develop teams that have “the right people for the job”. Talent Evaluation Being able to consistently evaluate technology professionals for the degree of fit they bring to the job at hand is essential to sustaining the business of information technology. Realizing that identifying talented individuals is often times a specialized task, our clients often request a Bennett Adelson professional to sit in on candidate interviews and assist in the evaluation of their candidates and fitness of purpose. Going beyond resumes and references, Bennett Adelson works closely with the “non-qualified” aspects our clients face when evaluating technology talent. Process Maturity Assessing and improving the processes that a business uses to develop information technology systems is a key success factor to providing a quality service level to the business groups that are enabled and supported by these systems. Bennett Adelson assists clients to repeat their past successes, define how it was accomplished, measure performance, and make improvements. See more about process maturity at The Software Engineering Institute at Carnegie Mellon. Cost Control The capability to control financial and human resource costs associated with system ownership places a business in a strong position to deliver future projects. Whether deciding on the implementation of a single application or suite of systems, Bennett Adelson works with technology executives and managers to clearly identify the long-run costs of system ownership. Utilizing quality as a lever, long-run costs are established in the very early stages of technology acquisition. Throughout the system life cycle, utilizing an optimal mix of expertise from employee and vendor resources, leads to the ability to control and optimize the hard and soft costs of technology. Human Performance The performance of an information technology business is directly related to the capability of its people. Enabling people to work smarter and more efficiently creates a more sustainable and mature high performance business. Bennett Adelson works with clients to design work environments that utilize the business’s daily workflow to enhance people’s performance and their value to the organization.